Case Studies

 
 

Revolutionizing Proposal Management for the World’s Top 25 Philanthropic Foundation 

Introduction 
One of the world's leading philanthropic foundations, ranked among the Top 25 globally, faced the challenge of handling end-to-end proposal management. With a diverse user base spread across different time zones and languages, the need for proper and consistent real-time data management was paramount. The foundation grappled with the complexity of managing grant-making activities, communications, and assessing mission effectiveness using a patchwork of systems, offline spreadsheets, and email. 

Challenge 
The challenge lay in unifying the global proposal management process, ensuring consistent data management across diverse regions, and providing a comprehensive view of the approval process. The foundation sought to enhance decision-making based on historical data and streamline communication with its global user base. 

Solution 
A robust solution was implemented to address the challenges: 

Salesforce Implementation: Deployed an end-to-end proposal management system using Salesforce, creating a unified platform accessible to foundation staff and grantee users worldwide. 

  • Data-Driven Approach: Implemented a data-driven solution to deliver dashboards, outcomes, and insights based on historical data, enhancing decision-making capabilities. 

  • Global Rollout: Ensured the system was accessible to foundation staff and grantee users globally, accommodating various time zones and languages for seamless collaboration.  

Business Outcome 
The outcomes of this implementation were transformative: 

  • Effective Grant Management: The organization achieved efficient and timely management of all grant submissions and communications on a global scale. 

  • Real-Time Reports and Insights: Executive managers gained access to real-time reports and insights, providing a unified view of the approval process, and supporting data-driven decision-making. 

  • Impactful Dashboards: Dashboards were delivered to showcase the philanthropy's impact on a global scale, offering a visual representation of the grant-making outcomes. 

  • Reduced Approval Time: Leveraging predictive insights, the foundation successfully reduced proposal approval time, streamlining the decision-making process.

Tools Used

Tool
Description

Salesforce

End-to-end proposal management system

Einstein (Salesforce AI)

AI capabilities for predictive insights

Power BI

Business analytics tool for visual reporting

AWS (Amazon Web Services)

Cloud computing services for data storage and more

RedShift (AWS Data Warehouse)

Data warehouse for efficient data storage and retrieval

MuleSoft

Integration platform for seamless data connectivity

Conclusion 
The implementation of Salesforce, coupled with a data-driven approach and global rollout, empowered the philanthropic foundation to revolutionize its proposal management. Real-time insights, impactful dashboards, and streamlined processes allowed the organization to make informed decisions and showcase the global impact of its mission. The foundation's ability to reduce approval time through predictive insights exemplifies the success of this transformative solution. 

 

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